
Led by Pamela Jacques, a healthcare professional with more than 10 years of experience in the local medical community, ER Concierge brings expert guidance during emergency situations. Our team’s direct knowledge of local hospitals and rehabilitation facilities allows us to respond quickly and provide the support patients and families need most.

When there's an emergency we provide essential support, from retrieving important documents and personal items to securing your home and ensuring your cherished pets are cared for. Trust us to handle the practicalities with care and professionalism.

Through years of working closely with patients and families, Pamela recognized a common problem — many people arrive at the emergency room without the essentials they need, and often have no one available to retrieve them.
ER Concierge was created to solve that problem by providing trusted, compassionate support during stressful and unexpected medical emergencies.
With deep knowledge of local hospitals and rehabilitation facilities, Pamela and her team understand how to navigate these situations and provide reliable help when it matters most.
Monday thru Friday 9am - 4pm
On Call for Members 24 Hrs
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